Creative Cloud Update Stuck on Mac: Troubleshooting Steps

Are you frustrated with your Creative Cloud subscription being stuck on update mode on your Mac? You're not alone! This article will guide you through troubleshooting steps to resolve the issue and get back to using Adobe's creative apps like Photoshop, Illustrator, and InDesign.

Step 1: Check Your Subscription Status

Before attempting any troubleshooting, ensure that your Creative Cloud subscription is active. Log in to your Adobe account on a web browser and check if your subscription is listed under 'Subscriptions and Products.' If it's not, use the Redemption Code provided after purchasing your Creative Cloud renewal to reactivate your subscription.

Step 2: Restart Application Manager

Quit the Adobe Application Manager app and try launching it again. If you're still experiencing issues, restart your Mac with all apps refreshed. This step is crucial in resolving the stuck update issue.

Step 3: Update Your Apps Manually

If your Creative Cloud window hangs on 'Please wait for a moment' and the clock keeps spinning, try updating your apps manually. Quit the Adobe Application Manager app, then navigate to the 'Creative Cloud' window and click on the 'Update' button. Select the apps you want to update and follow the prompts.

Step 4: Uninstall and Reinstall Apps

If manual updates don't work, uninstall the affected apps (e.g., Photoshop CC, Illustrator CC, or InDesign CC) from the Creative Cloud window. After uninstalling, restart your Mac and reinstall the apps. This step may resolve any software conflicts causing the update issue.

Step 5: Disable Auto Updates

If you've disabled auto updates in the past, re-enable them to see if that resolves the issue. Go to the 'Creative Cloud' window, click on 'Preferences,' and toggle the 'Auto Update' switch to enable it.

The Creative Cloud update stuck on Mac issue can be frustrating, but by following these troubleshooting steps, you should be able to resolve the problem and get back to using your Adobe creative apps. Remember to check your subscription status, restart the Application Manager, update apps manually, uninstall and reinstall apps if necessary, and disable auto updates to troubleshoot the issue.

Additional Tips

* Ensure you have sufficient disk space available on your Mac.

* Keep your operating system up to date.

* Check for any software conflicts or compatibility issues with other programs installed on your computer.

By following these steps, you should be able to resolve the Creative Cloud update stuck on Mac issue and enjoy using Adobe's creative apps once again.

Creative cloud update stuck mac